Syncing comments between Jira Issue types and Salesforce records enhances collaboration by ensuring communication and updates between your teams on the Jira and the Salesforce end. Auto Sync of Comment feature of our mo Jira Salesforce Data Sync app allows sync of comments between Jira and Salesforce in real-time, this improves transparency between your teams on the Jira and Salesforce side and accelerates issue resolution by keeping all stakeholders informed in real-time.
This section will help you in configuring auto sync of comments between Jira and Salesforce.
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Where to find the Auto Sync Comments feature of the app?
Go to the Configure Issue Mapping section and click on the Sync Settings button adjacent to the Jira project.
How to enable the Auto Sync of Comments feature of the app?
Scroll down to the Comment Configuration section and turn on the toggle titled Auto Push of Jira Comments to Salesforce.
