Whitelisting Jira Data Center Endpoint

The miniOrange API Integration managed package makes API calls to the miniOrange Jira Salesforce Data Sync app present on your Jira Data Center instance. These API calls are made to perform operations like creating/updating Jira Issues, adding/fetching Jira comments, etc.

According to Salesforce policies, any API call made from the Salesforce org to an external system requires the domain of the external system to be whitelisted. Therefore to allow the miniOrange API Integration managed package to make API calls to the miniOrange Jira Salesforce Data Sync app present on your Jira Data Center instance you need to whitelist the domain of your Jira Data Center instance in your Salesforce org.

How to whitelist Jira Data Center Endpoint in Salesforce?

  1. Navigate to the Setup of your Salesforce org.

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  2. In the quick find box, search for “Remote Site Settings“

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  3. Click on the New Remote Site button. Enter the following details

Remote Site Name

You can add any name of your choice.
If you want you can add the remote site name as “moJiraSfIntegration“

Remote Site URL

Add the Base URL of your Jira Datacenter.

For example: If your Jira datacenter is hosted at “https://jira.example.com” then “https://jira.example.com“ is the URL you need to add as the Remote Site URL.

 

  1. Click on Save.

Next Steps

Once you have whitelisted your Jira Data Center URL in Salesforce, the miniOrange API Integration managed package will be able to make API calls to your Jira Data Center. Now you’ll need to configure the miniOrange API Integration managed package. Please Configure Authentication Between Salesforce and Jira as the next step of configuring the miniOrange API Integration managed package.