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If any external user directory such as LDAP is configured in Atlassian application, the behaviour of SAML/OAuth/OpenID SSO will change according to the user directory permission.

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  1. Read Only directory

  2. Read Only with Local Groups

  3. Read/Write

Read Only

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  1. User Creation:

    • New users won't be created during SSOUser creation part will be handled by the external directory (AD/LDAP), miniOrange addOn will read synced users and take care of their authentication. If any new user tries to perform SSO, this error message will be shown to the user: "We couldn't sign you in. Please contact Administrator"

  2. User Profiles Mapping:

    • The profile of users won't be updatedProfile Management and updating attributes will be handled in the external directory.

    • It is recommended to check the Disable Attribute Mapping option in the User Profile tab.

  3. User Group Mapping:

    • The groups of users will not be updatedbe handled in the external directory.

    • It is recommended to check Disable Group Mapping option in the User Group tab

  4. Default Groups:

    • The default groups won't be assigned to any userIt is recommended to change Assign Default Groups To settings to None

Read Only With Local Groups

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If you are looking for a different kind of behaviour for any User Directory Permission, please contact us or reach out using the customer portal.

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