{"xsrfToken":"d65ceb469cfdbf99b5d5941c57fc80f59c72db21_lout","branding":{"id":"2","key":"mohelp","name":"Atlassian Apps Help Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d68042","headerLinkHoverBGColor":"#d68042","headerBadgeColor":"#d68042"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/23c58f19-6ea1-4a99-929a-ad55291ab6f5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWJlNGU3YS02OTI3LTQxOWItYjViYy04OWU0ZmFhOGRiYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzYzU4ZjE5LTZlYTEtNGE5OS05MjlhLWFkNTUyOTFhYjZmNSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODU5ODgsIm5iZiI6MTczNDc4NTM4OH0.FFBjDs7VBBycmtTPllZhJjATAkgZZsyFnMmjOxp9Uyw&client=d5be4e7a-6927-419b-b5bc-89e4faa8dbc8&mode=fit","logoId":"23c58f19-6ea1-4a99-929a-ad55291ab6f5","isLogoAvailable":true,"helpCenterTitle":"Welcome to miniOrange Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to miniOrange Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"mohelp","projectId":10100,"serviceDeskId":2,"name":"Atlassian Apps Help Desk","description":"<p>Welcome! You can raise a request for Atlassian apps.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"65","name":"Become a Partner/Reseller","descriptionHtml":"","callToAction":"Become a Partner/Reseller","introHtml":"","icon":10720,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10720","groups":[15],"key":""},{"id":"16","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10617,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","groups":[6],"key":""},{"id":"18","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10600,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[6],"key":""},{"id":"19","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10610,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[6],"key":""},{"id":"91","name":"Request a custom domain","descriptionHtml":"","callToAction":"Request a custom domain","introHtml":"<p>Select this to request custom domain for \"Share for external users\" and \"SSO Integration with Helpdesks\" apps.</p>","icon":10621,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10621","groups":[6],"key":""},{"id":"66","name":"Request a Demo","descriptionHtml":"<p>Mention the name of the plugin for which you want a demo. Our team will get back to you.</p>","callToAction":"Request a Demo","introHtml":"<p>Request a demo for any plugin</p>","icon":10600,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[6,15],"key":""},{"id":"102","name":"Request a suite demo","descriptionHtml":"<p>Hi, you can request a demo for our very new suites. Looking for a demo of a single app? Head back to Request a demo.</p>","callToAction":"Request a suite demo","introHtml":"<p>Choose this if you want to request a demo of products in our suite.</p>","icon":10600,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[6,15,21],"key":""},{"id":"103","name":"Request for Pricing","descriptionHtml":"","callToAction":"Request for Pricing","introHtml":"<p>Request for Pricing for Suite</p>","icon":10720,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10720","groups":[21],"key":""},{"id":"20","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10645,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[6],"key":""},{"id":"21","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10632,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[6],"key":""},{"id":"15","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10606,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[6],"key":""},{"id":"17","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10625,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10625","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"},{"id":15,"name":"Reseller"},{"id":21,"name":"Suite"}],"orderMapping":{"15":[102,66,65],"6":[102,91,66,15,19,20,21,16,18],"21":[103,102]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MOHELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWJlNGU3YS02OTI3LTQxOWItYjViYy04OWU0ZmFhOGRiYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODY1ODgsIm5iZiI6MTczNDc4NTM4OH0.eam_caE0k-KP6tT3II3cvkT3E4ekr8trR77QncE3Z-I","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"d5be4e7a-6927-419b-b5bc-89e4faa8dbc8","tokenDurationInMins":20}},"reqCreate":{"id":16,"projectId":10100,"form":{"name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","intro":"<p>Choose this if you have questions about licensing or billing.</p>","instructions":"","icon":10617,"iconUrl":"https://miniorange.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10301","fieldConfigId":"10402","label":"Affects Software","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10200","label":"JIRA SAML","selected":false,"children":[]},{"value":"10201","label":"JIRA Service Management SAML","selected":false,"children":[]},{"value":"11099","label":"SSO Integration with Helpdesks (Cloud)","selected":false,"children":[]},{"value":"10218","label":"JIRA/JSM OAuth","selected":false,"children":[]},{"value":"10763","label":"Jira Cloud OAuth SSO","selected":false,"children":[]},{"value":"10237","label":"JIRA/JSM 2FA","selected":false,"children":[]},{"value":"10286","label":"Jira User Sync/SCIM","selected":false,"children":[]},{"value":"10226","label":"Jira API Security","selected":false,"children":[]},{"value":"10754","label":"Jira Bulk User Management","selected":false,"children":[]},{"value":"11501","label":"Jira MFA (Cloud)","selected":false,"children":[]},{"value":"10758","label":"Jira Share with External Users","selected":false,"children":[]},{"value":"10760","label":"Jira PDF Exporter","selected":false,"children":[]},{"value":"10761","label":"Jira Password Policy Manager","selected":false,"children":[]},{"value":"10762","label":"Jira Advanced SSO Options","selected":false,"children":[]},{"value":"10270","label":"JIRA Kerberos","selected":false,"children":[]},{"value":"11093","label":"Jenkins SAML SSO","selected":false,"children":[]},{"value":"11503","label":"Jenkins 2FA","selected":false,"children":[]},{"value":"10202","label":"Confluence SAML","selected":false,"children":[]},{"value":"10219","label":"Confluence OAuth","selected":false,"children":[]},{"value":"10269","label":"Confluence 2FA","selected":false,"children":[]},{"value":"10373","label":"Confluence User Sync/SCIM","selected":false,"children":[]},{"value":"10268","label":"Confluence API Security","selected":false,"children":[]},{"value":"10755","label":"Confluence Bulk User Management","selected":false,"children":[]},{"value":"11502","label":"Confluence MFA (Cloud)","selected":false,"children":[]},{"value":"10759","label":"Confluence Share with External Users","selected":false,"children":[]},{"value":"11103","label":"Confluence PDF Exporter","selected":false,"children":[]},{"value":"10242","label":"Confluence Kerberos","selected":false,"children":[]},{"value":"11095","label":"Sonarqube SAML","selected":false,"children":[]},{"value":"11097","label":"Nexus SAML","selected":false,"children":[]},{"value":"10203","label":"Bitbucket SAML","selected":false,"children":[]},{"value":"10220","label":"Bitbucket OAuth","selected":false,"children":[]},{"value":"10271","label":"Bitbucket 2FA","selected":false,"children":[]},{"value":"10374","label":"Bitbucket Git Authentication","selected":false,"children":[]},{"value":"10756","label":"Bitbucket Bulk User Management","selected":false,"children":[]},{"value":"10204","label":"Bamboo SAML","selected":false,"children":[]},{"value":"10205","label":"Fisheye/Crucible SAML","selected":false,"children":[]},{"value":"11104","label":"Bamboo 2FA","selected":false,"children":[]},{"value":"10221","label":"Bamboo OAuth","selected":false,"children":[]},{"value":"10206","label":"Crowd SAML SSO","selected":false,"children":[]},{"value":"11102","label":"Crowd OAuth SSO","selected":false,"children":[]},{"value":"10238","label":"JIRA Connector for Crowd","selected":false,"children":[]},{"value":"10239","label":"Confluence Connector for Crowd","selected":false,"children":[]},{"value":"10240","label":"Bitbucket Connector for Crowd","selected":false,"children":[]},{"value":"11094","label":"Jenkins Connector for Crowd","selected":false,"children":[]},{"value":"10241","label":"Bamboo Connector for Crowd","selected":false,"children":[]},{"value":"11096","label":"Sonarqube Connector for Crowd","selected":false,"children":[]},{"value":"11098","label":"Nexus Connector for Crowd","selected":false,"children":[]},{"value":"11105","label":"Crowd 2FA","selected":false,"children":[]},{"value":"10757","label":"Crowd Bulk User Management","selected":false,"children":[]},{"value":"11101","label":"Crowd SCIM & User Sync","selected":false,"children":[]},{"value":"11609","label":"LDAP Connector","selected":false,"children":[]},{"value":"11998","label":"Sharepoint Onedrive Integration for Confluence (Cloud)","selected":false,"children":[]},{"value":"11999","label":"Salesforce Data Sync for JIRA","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10304","fieldConfigId":"10409","label":"License ID (SEN)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/16","calendarParams":{"firstDay":0,"date":"2024-12-21T18:19:48+0530","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWJlNGU3YS02OTI3LTQxOWItYjViYy04OWU0ZmFhOGRiYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODY1ODgsIm5iZiI6MTczNDc4NTM4OH0.eam_caE0k-KP6tT3II3cvkT3E4ekr8trR77QncE3Z-I","targetCollection":"upload-project-10100","endpointUrl":"https://api.media.atlassian.com","clientId":"d5be4e7a-6927-419b-b5bc-89e4faa8dbc8","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}